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"This book is about mistakes and what we can learn from them. It faces up to, and explains how organizations can escape from 'blame cultures', where fearful conformance and risk avoidance lead to stagnation, to 'gain cultures' which tolerate and even encourage mistakes in the pu…
This book is about mistakes and what we can learn from them. It faces up to, and explains how organizations can escape from 'blame cultures', where fearful conformance and risk avoidance lead to stagnation, to 'gain cultures' which tolerate and even encourage mistakes in the pur…