The book employs numerous current events and historical examples to explain how social complexity foils our best intentions.
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"Author examines how any action can have cascading impacts across time, place, and sector, explaining the eight social mechanisms of unintended consequences that complicate matters and often defeat best laid plans. This book will be of great interest to managers, analysts, resea…
Marketing methods intended to increase customer retention that drives clients to competitors. Efforts to prevent riots that cause them to happen. Countries that acquire weapons to increase their security but actually, heighten their risk. Unintended consequences often occur, but…