La gestion des opérations, produits et services touche des activités de nature très diversifiée : planification, organisation, direction et contrôle. Qu'il s'agisse de productivité, de qualité, de concurrence étrangère ou de service à la clientèle, cette 2e édition en aborde tou…
This text surveys the field of operations in the services and manufacturing sectors. It provides coverage of the strategies of designing a product or service, through the processes making and delivering the product and controlling operations.
Part I Introduction. Part II Forecasting. Part III System design. Part IV Quality. Part V Inventory management and scheduling. Part VI Supply chain management. Part VII Project management. Part VIII Waiting lines and simulation.
"The Eighth Edition of Operations Management offers the most complete, balanced, and flexible operations management coverage. The most widely used text in the field, this new edition offers everything you would expect from a leading and innovative learning tool. Combining balanc…
This text surveys the field of operations in the services and manufacturing sectors. It provides coverage of the strategies of designing a product or service, through the processes making and delivering the product and controlling operations.