Written specifically to address the application of Lean practices in government and the public sector, this highly original reference covers the basic philosophy of Lean before detailing specific methods to improve processes in the public sector. It addresses concerns unique to …
Introduction to Lean ManagementImprovement in the Public SectorLean: That's about Cars, Right?Five Basic Principles in LeanAdding Value: Who Is the Customer?Portrait of a CitizenCritial Quality ParametersDetermine ValueThe Eight Deadly WastesAvoidable and Unavoidable WasteAction…
Written specifically to address the application of lean practices in government and the public sector, this reference covers the basic philosophy of lean before detailing specific methods to improve processes in the public sector. It addresses concerns unique to the public secto…
Written specifically to address the application of lean practices in government and the public sector, this highly original reference covers the basic philosophy of lean before detailing specific methods to improve processes in the public sector.