Are you an Amazon user? A Prime member? Do you send your friends to Amazon when they're looking for a particular product? If so, you're not alone: Amazon has become a widely trusted business and accounts for almost half of all American online retail sales. Yet few people stop to…
Amazon is ubiquitous in our daily lives?we stream movies and television on Amazon Prime Video, converse with Alexa, receive messages on our smartphone about the progress of our latest orders. In 'Buy Now', Emily West examines Amazon?s consumer-facing services to investigate how …
How Amazon combined branding and relationship marketing with massive distribution infrastructure to become the ultimate service brand in the digital economy. Amazon is ubiquitous in our daily lives-we stream movies and television on Amazon Prime Video, converse with Alexa, recei…
"An in-depth analysis of Amazon as a ubiquitous brand that has decisively shaped retail, both online and off, and normalized monopoly"
"Amazon is ubiquitous in our daily lives--we stream movies and television on Amazon Prime Video, converse with Alexa, receive messages on our smartphone about the progress of our latest orders. In Buy Now, Emily West examines Amazon's consumer-facing services to investigate how …
"An in-depth analysis of Amazon as a ubiquitous brand that has decisively shaped retail, both online and off, and normalized monpoly"--