IT service management automation at your fingertips About This Book Learn to leverage ServiceNow's capabilities for improved IT automation by following step-by-step, practical instructions Build core administration, development, and maintenance skills with IT service management …
This book is an updated version of Learning ServiceNow, that will cover the new and updated features of the ServiceNow platform. It will show you how to put important ServiceNow features to work in the real world, while introducing key concepts via examples of managing and autom…
ServiceNow is a powerful IT service management and automation platform that has made significant inroads in the Enterprise market due to its robust set of features and capabilities. This book will help you get started as a ServiceNow developer or administrator, and leverage the …