Explaining numerous reasons why some customers are so hard to deal with, this practical book will show you what you can do to not only handle the difficult interactions, but also how to prepare for them so well that you can avoid them altogether. --
Explaining numerous reasons why some customers are so hard to deal with, this practical book will show you what you can do to not only handle the difficult interactions, but also how to prepare for them so well that you can avoid them altogether. --
In 1945, the Japanese cities of Hiroshima and Nagasaki became the first and last victims of the atom bomb, the most destructive man-made force our planet has ever known.Or were they just the latest in a long line of Armageddon-level events? Is it possible that our civilization i…
In 1945, the Japanese cities of Hiroshima and Nagasaki became the first and last victims of the atom bomb, the most destructive man-made force our planet has ever known. Or were they just the latest in a long line of Armageddon-level events? Is it possible that our civilization …
"If hospital walls could talk, what tales would they tell? Hospitals are the nexus point between life and death, the place into which people enter this world, but also exit it. In The World's Most Haunted Hospitals, paramedic and paranormal investigator Richard Estep recounts so…
With straightforward guidance, this step-by-step manual gives you the solid techniques you need to get the task done and is the springboard to get you ahead in any job, passion project, or situation that requires writing skills. --
With straightforward guidance, this step-by-step manual gives you the solid techniques you need to get the task done and is the springboard to get you ahead in any job, passion project, or situation that requires writing skills. --
Why would two women separated by thousands of miles share a common thread involving alien abduction? Both cases are supported by multiple witnesses and have substantial evidence. Both women experienced missing time while driving with a companion, and were later taken from their …
"This book is an incredible journey through soul-searching ideas, [providing] a laser-focus on critical leadership issues, and practical exercises that embed the understanding and ability to make the flip at our very core. Fascinating!"--Virginia McLaughlin, Oliver Wyman Leaders…
In his latest book, Dr. Walter Doyle Staples invites his readers to experience life as fully aware, fully conscious, and fully functioning individuals. Staples presents powerful and life-changing ideas and concepts on how to transcend our ego-based state of consciousness to achi…
Are significant numbers of humanity the product of an ancient and advanced alien civilization? Have we, across the millennia, been periodically modified and refined as a species? In short, has our genetic make-up been manipulated by otherworldly beings that view human civilizati…
