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Design-oriented firms such as Apple and IDEO have demonstrated how design thinking can directly affect business results. Yet most managers lack a real sense of how to put this new approach to use for issues other than product development and sales growth. Solving Problems with D…
Kenneth A. Posner spent close to two decades as a Wall Street analyst, tracking the so-called ""specialty finance"" sector, which included controversial companies such as Countrywide, Fannie Mae, Freddie Mac, CIT, and MasterCard & mdash;many of which were caught in the subprime …