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Project Management provides you with twenty-four lessons detailing the fundamental skills of successful project management. From understanding the project manager's role to working within budgets and leading a team to understanding and becoming comfortable with the basic tools o…
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Dealing with Difficult People provides specific strategies and actions you can take to understand difficult people, recognize why they act the way they do, and influence them to change their behavior toward the positive.
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Presents a guide to successful relations with problem people at and away from the workplace.