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Humorvolle Kommunikation bei Serviceversagen

Humorvolle Kommunikation bei Serviceversagen: eine empirische Analyse der Wirkung von Humor auf…

by KOBEL, SARAH

0 Type: Book

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(Produktform)Paperback / soft… (1) (Springer Nature Marketing Cl… (1) (Springer Nature Subject Code… (1) (Springer Nature Subject Code… (1) (Springer Nature Subject Code… (1) (Springer Nature Subject Coll… (1) (Springer Nature Taxonomy)333… (1) (Springer Nature Taxonomy)517… (1) (Springer Nature Taxonomy)787… (1) (VLB-WN)1785: Hardcover, Soft… (1) Befreiungstheorie (1) Dienstleistung (1) Emotionen (1) Fehler (1) Humorvolle Kommunikation (1) Reklamation (1) Service-Fehler (1) Servicepolitik (1) Verbraucherzufriedenheit (1) humor (1)

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KOBEL, SARAH (1)

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Springer Fachmedien Wiesbaden (1) Springer Gabler (1)

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2020 (1)

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