Customer Relationship Management (CRM) came into the power when banking institutions started to become more and more competitive. The focus on CRM increased banks' abilities to understand their customers' current needs more precisely and also helped them to understand their cust…
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In today’s competitive business environment, banks operate in a severe rivalry due to various factors, including globalisation, fast technological developments and homogeneous nature of banks services. For this reason, building valuable brands is crucial in differentiating banks…
This study focuses on the institutionalization of information security in the banking sector. This study is important to pursue since it explicates the internalization of information security governance and practices and how such internalization develops an organizational resist…
This dissertation studies a number of topics related to the banking sector regulation. It focuses on the impact of various types of regulation on the banking system stability and also on the implication of some types of regulation for economic dynamic and welfare. In fact, due t…
The main objectives of the study are to describe the development of the credit cards worldwide, in the Arab countries and in Egypt as well as to show that the credit cards business for Egyptian banks has high profitability and low risk. This is important for banking policy maker…
This paper analyzes the impact of foreign direct investment on domestic financial markets—more specifically on the credit constraints of domestic firms. It has been argued that FDI has a negative impact by crowding out domestic firms or by reducing profitability via product mark…