"Library professionals need to have effective evaluation skills in order to be accountable to stakeholders and to effect informed improvement. Applegate shows you techniques for collecting data at the local level to enable informed managerial decision making. She describes and c…
"Libraries today are more important than ever. More than just book repositories, libraries can become bulwarks against some of the most crucial challenges of our age: unequal access to education, jobs, and information. In BiblioTech, educator and technology expert John Palfrey a…
"The rapid development of the Web and Web-based technologies has led to an ongoing redefinition of reference services in academic libraries. A growing diversity of users and the need and possibility for collaboration in delivering reference services bring additional pressures fo…
Showcases strategies for successfully embedding librarians and library services across higher education. Chapters feature case studies and reports on projects from a wide variety of colleges and universities. -- D'après la description de l'éditeur.
Whether brand new or steeped in history, real or imagined, libraries feature in everyone's lives. In memoirs, essays and stories that are funny, moving, visionary or insightful, twenty-three famous writers celebrate these places where minds open and the world expands. Public lib…
Academic and public libraries are continuing to transform as the information landscape changes, expanding their missions into new service roles that call for improved organizational performance and accountability. This extensively revised and updated edition explores further the…
Academic and public libraries are continuing to transform as the information landscape changes, expanding their missions into new service roles that call for improved organizational performance and accountability. This extensively revised and updated edition explores further the…
"Many libraries set up a training program on conflict resolution and workroom security only after a problem patron situation has become unbearable. Albrecht shows that preparedness is an essential part of library security, on the employee level as well as on the administrative l…
