BUSINESS & ECONOMICS -- Business Etiquette

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"Culture Smart! Chile" is an illuminating and practical guide to Chilean culture and society. It will help you turn your visit -- whether its for business or for pleasure -- into a memorable and enriching experience. -- From publisher's description.

"A unique look at a unique culture. If you're trying to figure the Japanese out, this book provides another important piece of the puzzle."--Terrie Lloyd, CEO, LINC Media, Tokyo In this first book ever to explain why the Japanese think and behave the way they do, veteran Japanol…

"Robert's Rules of Order is the recognized guide to smooth, orderly, and fairly conducted meetings. This 12th edition is the only current manual to have been maintained and updated since 1876 under the continuing program established by General Henry M. Robert himself. As indispe…

"Developing good manners is an important investment in your future. They allow you to feel at ease in any situation--and give you the polish and confidence to become a leader. Etiquette expert Dorothea Johnson's essential dos and don'ts address both 21st-century and classic ques…