Communication in crisis management

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This book proposes a critical public relations approach to analyzing crisis communication with Malaysia Airlines flight 370 (MH370) disappearance (2014-2018) as a case study. It examines the discursive process of Malaysia’s crisis response and image building, tracing Malaysia Ai…

This book proposes a critical public relations approach to analyzing crisis communication with Malaysia Airlines flight 370 (MH370) disappearance (2014-2018) as a case study. It examines the discursive process of Malaysia’s crisis response and image building, tracing Malaysia Ai…

Provides an up-to-date overview of the discipline of crisis communication and introduces the reader to the most important models and theories of the field. It differs from previous handbooks in that it focuses on crises in the private and the public sector, includes the manageri…

Provides an up-to-date overview of the discipline of crisis communication and introduces the reader to the most important models and theories of the field. It differs from previous handbooks in that it focuses on crises in the private and the public sector, includes the manageri…

"Over the course of recent years, in countries with high crisis expectation and risk probabilities, such as Turkey, a significant rise in the number of crises has been observed. Since current crisis practices are incident-specific, the role of public relations is largely overloo…