"'Difficult conversations' walks you through a step-by-step approach for how to have your toughest conversations with less stress and more success."--Page 4 of cover.
From the Harvard Negotiation Project, the organization that brought readers "Getting to Yes, Difficult Conversations" provides a step-by-step approach to having those tough conversations with less stress and more success. This edition includes a new chapter.
From the Harvard Negotiation Project, the organization that brought readers "Getting to Yes", "Difficult Conversations" provides a step-by-step approach to having those tough conversations with less stress and more success. This edition includes a new preface and a new chapter …
From the Harvard Negotiation Project, the organization that brought readers "Getting to Yes, Difficult Conversations" provides a step-by-step approach to having those tough conversations with less stress and more success. This edition includes a new chapter.
"The second edition of this book again uses original case studies as a means to bring home to students, through lived experiences, the theories and concepts of interpersonal communication. Each piece takes an arts-based approach-spanning essays, short stories, scripts, photograp…
"The second edition of this book again uses original case studies as a means to bring home to students, through lived experiences, the theories and concepts of interpersonal communication. Each piece takes an arts-based approach-spanning essays, short stories, scripts, photograp…