In this work, Raya Fidel proposes a research approach that bridges the study of human information interaction and the design of information systems: cognitive work analysis (CWA).
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Every workday we wrestle with cumbersome and unintuitive technologies. Our response is usually "That's just the way it is." Even technology designers and workplace managers believe that certain technological changes are inevitable and that they will bring specific, unavoidable o…
In this book Kaj Gronbaek and Randall H. Trigg present a set of principles for the design of open hypermedia systems and provide concrete implications of these principles for issues ranging from data structures to architectures and system integration and for settings as diverse …
How to think about the shaping and composing of information technology from a design perspective: the aesthetics and ethics of interaction design.
Software has gone from obscurity to indispensability in less than fifty years. Although other industries have followed a similar trajectory, software and its supporting industry are different. In this book the authors explain, from a variety of perspectives, how software and the…
In this work, experts in technology, joined by clinicians, use diabetes - a costly, complex, and widespread disease that involves nearly every facet of the health care system - to examine the challenges of using the tools of information technology to improve patient care.
"Ben Shneiderman's book dramatically raises computer users' expectations of what they should get from technology. He opens their eyes to new possibilities and invites them to think freshly about future technology. He challenges developers to build products that better support hu…
This title provides an account of the sensations associated with being entangled with wireless technologies that draws on the philosophical techniques of William James's radical empiricism.
An exploration of a new division of labor between machines and humans, in which people provide value to the economy with little or no compensation.