The chance of being claimed against is now a major risk factor for every building designer, quantity surveyor and project manager. Quite apart from the many cases which go to court, many other claims are settled before they reach the courts. The cost of insurance to meet claims …
This work shows how to plan a risk management strategy and suggests techniques to supplement the practice's existing management procedures without imposing too much bureaucracy.
The chance of being claimed against is now a major risk factor for every building designer, quantity surveyor and project manager. Quite apart from the many cases which go to court, many other claims are settled before they reach the courts. The cost of insurance to meet claims …
This accessible book will help the construction professional set up benchmarking systems. It explains the theoretical background and offers practical guidance with extensive reference to case studies from best practice firms.
This is the first post-Egan book to look at benchmarking and KPIs (key performance indicators) in the construction industry. Benchmarking is one of the key management techniques the construction industry now needs to adopt if it is to meet challenging new efficiency and producti…
The ISO 9000 family of quality standards has been adopted world-wide as a framework for building better relationships between suppliers and customers. Originally a manufacturing-industry concern, quality is now acknowledged to be a key issue for the construction sector whose cli…