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A practical how-to guide to improving quality, productivity, and competitive position in any type of organization. Based on the philosophy of Dr. W. Edwards Deming.
Annotation
Perhaps no other person in the history of modern business has so profoundly affected the methods of quality improvement in industry than W. Edwards Deming. The subject of many books, articles, and television documentaries, Dr. Deming has become the world-recognized leader of the…