"Records and Information Management was the first book to provide a lifecycle view of records management that includes both paper and electronic records and information and addresses the impact of Web 2.0 and records management technologies. The increasingly complex regulatory a…
We can't just design content for one channel, device or medium anymore; we need to design responsive structured content to reach customers anytime, anywhere, and on any device. And we can't do that until we can define how each element associated with a content object should be e…
Smartphones, eBook readers, and tablet computers like the Apple iPad have forever changed the way people access and interact with content. Your customers expect the content you provide them to be adaptive --responding to the device, their location, their situation, and their per…
"With proper electronic data management, your business can lower costs, improve efficiency, eliminate duplication, and be protected in the event of a lawsuit. Richardson provides an overview of records management solutions and implementation strategies in plain, non-technical En…