Explores the work practices of experienced photocopier maintenance technicians working for the Xerox Corporation. Examines the triangular relationship between the technician, the customer and the machine. Highlights the narrative process used by technicians in the diagnosis of m…
Prés. de l'éd.: America's public parks are in a golden age. Hundreds of millions of dollars - both public and private - fund urban jewels like Manhattan's Central Park. Keeping the polish on landmark parks and in neighborhood playgrounds alike means that the trash must be picked…
Vous souhaitez vous initier au métier de technicien de maintenance, de "correspondant micro" ou de responsable de parc de PC. Ou tout simplement être capable d'upgrader et de dépanner votre PC personnel sans aide extérieure. Composé de fiches pratiques accompagnées d'exercices e…
