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This book tackles the reform of regulatory and enforcement practice. It shows how the vague prescriptions for reform (centred on concepts of customer service and process improvement) fail to take account of the character of regulatory responsibilities, which involve the delivery…
Reconsiders the central purpose of social regulation-the abatement or control of risks to society. Recounts the experiences of pioneering agencies that have confronted the risk-control challenge directly, developing operational capacities for specifying risk concentrations, prob…
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