Recognising quality to be a key focus for competitiveness, Total Quality Management (TQM) was established and used in developed countries as a continually evolving philosophy for managing organisations. However, TQM in developing countries has received little attention and littl…
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This thesis sets out to examine how local environmental movements mobilize to engage a new intertwined national and global context in which capitalist globalization has intensified major problems, in particular social and economic inequalities and ecological degradation. In thei…
The resource based view of firms suggests that they should invest into intangible assets such as absorptive capacity, R&D, networks, human capital and internationalisation. In particular, SMEs require more investment in knowledge based assets (e.g., R&D, networks) for higher lab…
This thesis attempts to address the need for a clear strategy for the supply side in the Egyptian mortgage market. The thesis focuses for the first time on the issues in relation to the role of the bank and non-bank financial institutions in the creation of an effective and sust…
Discussions of blogging as a form of political communication have mainly centred on the context of election campaigns, national domestic issues, citizen political blogging and mainstream media blogs. The rise of government blogging as an alternative news source in the aftermath …
Income inequalities and subjective well-being have been increasingly identified in the literature as important measures of socio-economic cohesion. This is particularly relevant for developing economies that are typically characterised by strong population growth and relatively …
Higher education institutes are undergoing fundamental changes and rapid development. Customers (faculty, staff, student)2 demand high quality services at reasonable and affordable costs. Customer dissatisfaction and a growing awareness of gaps between actual and ideal service h…
Iranian businesses like all others around the world need to survive and grow in the global marketplace. To facilitate this, they need true executive commitment to the provision of high quality products and services. An established way to begin this important development process …
This research investigates the foreign aid policies and practices of donor countries and of Jordan, a middle-income aid recipient country, through an examination of case studies of recent aid provision to Jordan. It examines the bearing of these policies on the effectiveness and…
Parents play different consumer roles through developing the general cognitive abilities of their young children related to consumption issues and mediating the influence of other socialisation agents such as peers and TV commercial advertising on their kids. There is no researc…
The central objective of this thesis is to explore whether the capability approach can be operationalised, using the well-being of disabled people in Britain as a case study. The capability approach proposes a shift away from measuring utility and income poverty towards identify…
This thesis addresses the interface between producers of new media and their audiences/users as it manifests itself in production. It is based on a case study of NESTA Futurelab (a production-research laboratory in educational new media) conducted in its first year of existence,…
If one considers the fortunes of economic history in the 20th century U.S., the 1940s, 50s and 60s stand out as a particularly vibrant time for the field and economists’ contributions to it. These decades saw the creation of the main association and journals - the Economic Histo…
Throughout the United Kingdom it is likely that 'out of hours', the smallest number of social workers is covering the largest geographical areas, the highest proportion of referrals, the most hours per week with the least support and in some of the most dangerous situations. For…
This submission for a PhD by published work looks at employment relations in the Civil Service and the National Health Service( NHS) over the last decade and in particular at management/union relations, pay determination and equal opportunities. The focus of research over this p…
This thesis compares Smith's and Hegel's social theory and in particular focuses on the concept of labour and division of labour in conceptualising the positive aspects of modem society. I examine the shift made from the natural law and social contract theories of society as a f…
The state education system of the inter-war years was characterised by the three crucial divisions of social class, ability and gender. It was the non-academic working class girl who was most disadvantaged by those divisions and who has been most ignored by educational policymak…
This is a sociological study of Bellingham, a border market town. This community is an evolved aggregation of institutions and naturally occurring social groups. Whilst it has a certain territorial affinity and characteristics which are attributable to local history and evolved …
This thesis investigates the Girls' Club Movement in multi-cultural London from the l880s to 1939 and situates it within the context of gender, class and race. Part One places the clubs in their historicalcontext and critically examines issues of poverty, sexual purity, morality…