Business Professionals, to be Truly Effective and Advance in their Careers, Must Master their People-Centric Skills. People-Centric Skills: Interpersonal and Communication Skills for Auditors and Business Professionals is a comprehensive guide to the ""soft skills"" that make te…
"The bestselling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learning We swim in an ocean of feedback. Bosses, colleagues, customers-but also family, friends, and in-laws-they all…
Drawing on ten years of working with businesses, nonprofits, governments, and families, the authors combine the latest insights from neuroscience and psychology with practical advice to explain how to turn feedback into productive listening and learning. "The bestselling author…
"On an everyday basis, we communicate with one another using various technological mediums, such as text messaging, social networking tools and electronic mail, in work, educational and personal settings. As a consequence of the increasing frequency of use and importance of comp…
Das Lexikon zum Standardwerk der modernen Kommunikationspsychologie, Schulz von Thuns "Miteinander reden, Band 1-3" erklärt für die zwischenmenschliche Kommunikation wichtige Begriffe und erläutert ihre Bedeutung für Beratung, Training und Therapie.
Communication between cultures
by Samovar, Larry A., Porter, Richard E., McDaniel, Edwin R.
Influencer: the new science of leading change
Approaches to Slavic interaction
by Kosta, Peter, Thielemann, Nadine
fromDialogue studies