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A work exposing and exploring the phenomena of the dysfunctional workplace is long overdue. This fascinating book does just that, uncovering the subversiveness, counter-productive behaviour and unspoken 'issues' that managers struggle with on a daily basis. This Companion not on…
Conflict Resolution: Theory Practice is an ambitious and original textbook, which takes a multi-perspective approach to the study of conflict resolution in divided societies.
""The SAGE Handbook of Conflict Resolution" demonstrates the range of themes that constitute modern conflict resolution. It brings out its key issues, methods and dilemmas through original contributions by leading scholars in a dynamic and expanding field of inquiry. This handbo…
The two New Mexican mediators and conflict management consultants draw on their personal experience to examine methods of private mediation, small group facilitation, system design, large-scale interventions, and public issue management. They also discuss the underlying methods …
The language of conflict and resolution
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Type: Book
Offers advice on how to negotiate with difficult people, showing readers how to stay cool under pressure, disarm an adversary, and stand up for themselves without provoking opposition.
"Human Conflict: Disagreement, Misunderstanding, and Problematic Talk" distinguishes between effective and ineffective forms of face-to-face interaction in cases where agreement, disagreement, understanding, or misunderstanding prevail. Following an in-depth look at the interpla…
This collection of essays by British, American and French scholars uses the records of the law in Western Europe from the fall of Rome to the nineteenth century in an attempt to outline a social history of the West considered as a history of human relations. The primary themes a…