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"This book aims to develop knowledge and understanding of the theories and principles of service quality within the context of leisure and tourism. It examines the characteristics of service delivery and their implications for the management of service quality in the leisure and…
"This book aims to develop knowledge and understanding of the theories and principles of service quality within the context of leisure and tourism. It examines the characteristics of service delivery and their implications for the management of service quality in the leisure and…
This book aims to develop knowledge and understanding of the theories and principles of service quality within the context of leisure and tourism. Suitable for students, researchers, leisure and tourism professionals, it relates the nature of the consumer experience to the plann…
First published in 1986. This book explores developments in the cinema, sport, holidays, gambling, drinking and many more recreational activities, and situates working-class leisure within the determining economic and social context. In particular, the inventiveness of working p…
This book explores the rise, size and shape of the European fitness industry by using harmonised data as well as in-depth analyses of national surveys in fifteen European countries. Following an introduction to the socio-historical and conceptual aspects of fitness, the collecti…
Digital out of home entertainment is rather an arcane description for one of the fastest growing technology-sectors. These forms of interactive technology, often established on a pay per use basis are transforming the customer experience in shops, cinemas, museums ; almost any e…
Digital Out of Home Entertainment is rather an arcane description for one of the fastest growing technology-sectors. These forms of interactive technology, often established on a 'pay per use' basis are transforming the customer experience in shops, cinemas, museums; almost any …
Digital Out of Home Entertainment is transforming the customer experience in shops, cinemas, museums; almost any environment where consumers are congregating. This book provides a 'state of play' exploration of the successes, the emerging new applications and the strategies that…
The eleventh edition of Who's Buying Entertainment is based on unpublished data collected by the Bureau of Labor Statistics' 2013 Consumer Expenditure Survey-you can't get these data online. It examines how much Americans spend on amusing themselves by the demographics that coun…
Examines how much Americans spend on amusing themselves by the following demographics: age, income, high-income households, household type, race and Hispanic origin, region of residence, and education. Examines products and services such as sports and photographic equipment, sou…
The eleventh edition of Who's Buying Entertainment is based on unpublished data collected by the Bureau of Labor Statistics' 2013 Consumer Expenditure Survey-you can't get these data online. It examines how much Americans spend on amusing themselves by the demographics that coun…