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"Have you ever looked at your Library's key performance indicators and said to yourself "so what!"? Have you found yourself making decisions in a void due to the lack of useful and easily accessible operational data? Have you ever worried that you are being left behind with the …
Libraries, Technology, and People -- The Internet and the World Wide Web -- Libraries and Publishers -- Innovation and Research -- People, Organizations, and Change -- Economic and Legal Issues -- Access Management and Security -- User Interfaces and Usability -- Text -- Informa…