Patient-centered care

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Clinical communication underpins safe patient care. The effective health professional sees illness through the patient's eyes and understands what matters most to him or her. Effectiveness means gathering hard clinical data about the physical changes affecting the patient, under…

Clinical communication underpins safe patient care. The effective health professional sees illness through the patient s eyes and understands what matters most to him or her.

There is widespread agreement that care and support services must change radically if they are to meet the rights and needs of the rapidly growing number of people who require them. For the first time, Supporting people explores with service users, practitioners, carers and man…