This work begins with the basic principles of human behaviour and decision making and then partitions into three sections where the individual, the team, and the organisational influences within the health-care system are discussed in greater depth.
Critical situations in acute and emergency care are one of the great clinical challenges. The nature of such care, involving uncertainty, high stakes, time pressure, and stress, makes this domain particularly vulnerable to errors in patient treatment. It has been increasingly ac…
Storytelling has come of age in the business world. Today, many of the most successful companies use storytelling as a leadership tool. At Nike, all senior executives are designated "corporate storytellers." 3M banned bullet points years ago and replaced them with a process of w…
Forget facts, figures, and PowerPoint slides-well-crafted stories deliver business concepts simply and powerfully.
Nurse managers and nurse administrators at all levels are frequently confronted by the need to manage employee issues arising from interpersonal relationships. These include: conflict (relational aggression or covert bullying), cynicism (negative work attitudes), and calamity (d…
"Nurse Managers and nurse administrators at all levels are frequently confronted by the need to manage employee issues arising from interpersonal relationships. These include: conflict (relational aggression or covert bullying), cynicism (negative work attitudes), and calamity (…
This straightforward guide for new and practicing supervisors emphasizes the attainment of skills necessary to effectively supervise others in a variety of settings. Topics covered include the roles and responsibilities of supervisors, the supervisory relationship, models and me…
Today's healthcare supervisors are continually faced with smaller budgets, fewer workers, and greater responsibilities. The seventh edition of Umiker's Management Skills for the New Health Care Supervisor continues to provide valuable information for future healthcare managers a…
Textbook for:\HIT 201 - Management Principles for Health Professionals\Class is using 7th ed.\HIT201.
"Nurse retention is a key focus for healthcare organizations-particularly the retention of clinical nurses, who provide direct patient care. The costs associated with nurse turnover can have a huge impact on a hospital's profit margin. Additionally, nurse turnover affects job sa…