Provides insight into the changes that are affecting politics, business and society itself. Business managers need to be aware of these changes in order to benefit from the opportunities that the future has to offer.
Although knowledge management (KM) has already helped numerous organizations achieve competitive advantages, many organizations have yet to embark on their knowledge management journey. Geared for executives and senior managers, Beyond Knowledge Management: What Every Leader Sho…
"This book focuses on managing complex service processes, and is written for professionals, quasi-professionals, and technical workers laboring in all spheres, from law to medicine, and accounting to engineering. It draws its theory and examples from these professional services …
"This book focuses on managing complex service processes, and is written for professionals, quasi-professionals, and technical workers laboring in all spheres, from law to medicine, and accounting to engineering. It draws its theory and examples from these professional services …
"From the recent experience of three of America's most sought-after strategic planning consultants - seasoned pros who are serving as advisors to more than 100 top organizations from coast to coast - comes the first completely pragmatic guide to identifying, systematizing, and i…
