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"Why are some companies highly successful with their lean Six Sigma performance management initiatives, while most are not? This title shows readers how to get process improvement going, and keep it going for many years. It provides readers with benchmarks and best practice mode…
This book is the most authoritative, cutting-edge book for operations management MBAs. The book demands rigorous analysis on the part of students without requiring consistent use of sophisticated mathematical modeling to perform it. When the use of quantitative tools or formal m…
