"Strategic planning becomes visual with strategy maps and the tools, techniques, and guidance for turning them into effective action. Developed as a companion workbook to John Bryson's best-selling Strategic Planning in Public and Nonprofit Organizations, Visual Strategy: A Work…
This book brings together public services policy and public services management in a novel way that is likely to resonate with academics, policy makers and practitioners engaged in the organization of public services delivery as it is from a perspective that challenges many rece…
Brings together public services policy and public services management in a fresh way. This book presents a critical perspective on policy orthodoxy around critical public services policy and management studies. It is suitable for academics, policy makers and practitioners who ar…
"The progress of society can only happen through interpersonal cooperation, because only cooperation can bring about mutual benefit, thus bringing happiness to each person. This should be our collective rationality, but we often see it conflicts with individual interests, which …
Through a comparative overview of public administration performance in twenty-eight EU member states, this book takes a critical, multidisciplinary approach to address how management can make a meaningful contribution to the performance of public services.
Through a comparative overview of public administration performance in twenty-eight EU member states, this book takes a critical, multidisciplinary approach to address how management can make a meaningful contribution to the performance of public services.
Are public servants self-interested, or motivated by a sense of duty and commitment far above what we would expect given their often modest compensation and frequent public criticism? This book looks at research on this and related questions in assessing the current state of our…
"Motivation in Public Management: The Call of Public Service joins a long-standing debate about what drives the behavior of government employees and others who are engaged in the public's business. For many centuries, public service was considered a noble calling and, more recen…
