Eine Web-Anwendung kann von überall im Internet aufgerufen werden. Die Benutzer, ihr Arbeitsverhalten und ihre Internetkenntnisse sind unbekannt. Es ist nicht vorhersagbar, wie viele Personen zu welchen Zeiten auf eine Web-Site zugreifen. Fehler jeglicher Art treiben Kunden dire…
This book aims to enable readers to understand and implement, via the widely used statistical software package Minitab (Release 16), statistical methods fundamental to the Six Sigma approach to the continuous improvement of products, processes and services. The second edition in…
In the academic evaluation system known as 'peer review', highly respected professors pass judgment, usually confidentially, on the work of others. But only those present in the deliberative chambers know exactly what is said. This book examines the confidential process of evalu…
In the academic evaluation system known as "peer review," highly respected professors pass judgment on the work of others. But only those present know exactly what is said. Michele Lamont observed deliberations for fellowships and research grants, and interviewed panel members a…
Judging quality isn't robotically rational; it's emotional, cognitive, and social, too. Yet most academics' self-respect is rooted in their ability to analyze complexity and recognize quality, in order to come to the fairest decisions about that elusive god, "excellence." In How…
Judging quality isn't robotically rational; it's emotional, cognitive, and social, too. Yet most academics' self-respect is rooted in their ability to analyze complexity and recognize quality, in order to come to the fairest decisions about that elusive god, "excellence." In How…
