This book provides readers with a set of tools to convert the endless challenges for quality and myriad opportunities for improvement into meaningful and useful change. It begins by considering how to manage primary care organisations in order to improve quality of care. Patient…
This text revisits Peter Townsend's classic study of residential care for older people in Britain conducted in the late 1950s. It provides not only a fascinating account of residential care for older people over the last 50 years but is also an important contribution to the lite…
This text revisits Peter Townsend's classic study of residential care for older people in Britain conducted in the late 1950s. It provides not only a fascinating account of residential care for older people over the last 50 years but is also an important contribution to the lite…
This book promotes the importance of integrating improved care outcomes, system performance and professional development so that the future of health care advancement is creative and sustainable. It addresses the challenge of creating and nurturing a culture of continuous improv…
Background: Documentation practices in an outpatient migraine clinic describe migraine and headache days (MHD) experienced per month in narrative form within an electronic health record (EHR). Narrative data is time consuming to use in clinic-based research (Meyers et al., 2018)…
There has been an ongoing debate on quality and what constitutes quality improvement in healthcare for several decades. Several authors identify that defining quality is an important part of that debate, yet recognise that quality is defined differently by different interests (C…
In the planning and delivery of services the voice and choice of consumers have appeared as the foremost key factors. For a large number of organisations the received feedback from customers about the quality of services, which are the criteria and indication of their level of s…
Why is the health care industry so politically divisive? Why is the quality of health care services so difficult to measure? Why do patients often fail to understand their own health care? Why are security and privacy such unique challenges in health care? Why is the payment pro…
This study examines the development of early grade reading skills as a means for quality improvement in global education. Specifically, this study explores the contextual factors that affect the achievement of early reading skills in Ethiopia and investigates the relationship be…