The object advantage: business process reengineering with object techno… by Jacobson, Ivar, Ericsson, Maria, Jacobson, Agneta 0 Type: Book
Business process change: concepts, methods, and technologies by Grover, Varun, Kettinger, William J. 0 Type: Book
Project management process improvement by Wysocki, Robert K. fromArtech House effective project management series 0 Type: Book