Nongovernmental organizations act on behalf of citizens in politics and society. Yet many question their legitimacy and ask who they speak for. This book investigates how NGOs can become stronger advocates for citizens and better representatives of their interests. Sabine Lang a…
"Nongovernmental organizations act on behalf of citizens in politics and society. Yet many question their legitimacy and ask for whom they speak. This book investigates how NGOs can become stronger advocates for citizens and better representatives of their interests."--Publisher…
"This practical book balances evidence-based principles of care with an emphasis on reducing anxiety and establishing warm relationships. From the police officer dispersing a party full of Amish 'Youngie' to the social worker staffing a child protective services hotline, profess…