Designed for use by both experienced trainers and those new to the discipline, this title offers specific exercises and activities to develop the skills of emotional intelligence.
"In Facilitating to Lead facilitation expert Ingrid Bens applies her proven concepts of facilitation to the leadership role and demonstrates that facilitation is an effective work style, not merely a meeting technique. Throughout the book, Bens outlines the organizational and pe…
"Every community has issues or opportunities that need to be addressed. The expert knowledge of community members could be the key to creating lasting change. By making community members into facilitators, Making Change: Facilitating Community Action suggests they can guide comm…
"Every community has issues or opportunities that need to be addressed. The expert knowledge of community members could be the key to creating lasting change. By making community members into facilitators, Making Change: Facilitating Community Action suggests they can guide comm…
Facilitation skills are the foundation of every successful design practice, yet training on this core competency has been largely unavailable-until now. Designing the Conversation: Techniques for Successful Facilitation is a complete guide to developing the facilitation skills y…
Facilitation skills are the foundation of every successful design practice, yet training on this core competency has been largely unavailable-until now. Designing the Conversation: Techniques for Successful Facilitation is a complete guide to developing the facilitation skills y…