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Until recently, information systems have been designed around different business functions, such as accounts payable and inventory control. Object-oriented modeling, in contrast, structures systems around the data--the objects--that make up the various business functions. Becaus…
"CMMI for Services (CMMI-SVC) is a comprehensive set of guidelines to help organizations establish and improve processes for delivering services. By adapting and extending proven standards and best practices to reflect the unique challenges faced in service industries, CMMI-SVC …
