"Will new information technologies, especially the Internet, bring freedom and democracy to authoritarian China. This study argues that the Internet had brought about new dynamics of sociopolitical changes in China and the state power and social forces are transforming in Intern…
"Will new information technologies, especially the Internet, bring freedom and democracy to authoritarian China. This study argues that the Internet had brought about new dynamics of sociopolitical changes in China and the state power and social forces are transforming in Intern…
This book addresses a specific subset of nonprofits that are chartered with a single mission: decrease the burden of government. Designing and engaging nonprofits to lessen the burden of government requires a specific description and acknowledgement of the burden to be lessened,…
Legitimität des Staates
Kritik der Polizei
Die Polizei ist für einige Menschen "Freund und Helfer", andere erleben sie im täglichen Leben als Institution, die unterdrückt, vertreibt oder schikaniert. Im Zuge wachsender gesellschaftlicher Spannungen wird dieser Aspekt immer offensichtlicher. Insbesondere die US-amerikanis…
This study explores Customer Relationship Management (CRM) in government. Based on an interdisciplinary literature review and multiple-case study design, a model of Citizen Relationship Management (CiRM) is developed and discussed. The case studies explore the perceptions of CRM…
"This book began with an observation - an observation so obvious that it is usually overlooked, or simply taken for granted: Korea, Japan and Vietnam and copied an enormous amount from China. Over the years, and in conversations between the two of us, that observation slowly tur…
