This volume is for managers in the N.H.S., and offers practical tips and techniques on effective change management. It includes examples, case studies and checklists.
This text offers readers a radical way of looking at improving the NHS, and the delivery of healthcare by aiming to stimulate re-thinking and re-prioritisation by policy makers, managers, educators and clinical staff.
This book calls on policymakers, managers, educators and clinical staff to apply and nurture intelligent kindness in the organisation and delivery of care, and offers advice as to what this approach means in practice.
"No official statistics are kept for the number of hospital patients, in particular older people, who are subjected to neglect and abuse. That is, left malnourished and dehydrated, in pain, allowed to develop agonising and fatal pressure sores, not taken to the toilet, left to l…
"Based on his experiences of helping to fight cuts and closures in Suffolk, Michael Mandelstam delivers a damning verdict on the mismanagement of the NHS at national, regional and local level. He charts the widespread cutbacks and closures, both rural and urban, to clinics, A&E …
Based on his experiences of helping to fight cuts and closures in Suffolk, Michael Mandelstam delivers a damning verdict on the mismanagement of the NHS at national, regional and local level. He charts the widespread cutbacks and closures, both rural and urban, to clinics, A & E…
A fundamental problem of public sector governance relates to the very way of thinking it reflects; where organization is thought of as a 'thing', a system designed to deliver what its designers choose. This volume questions that way of thinking and takes a perspective in which o…
A fundamental problem of public sector governance relates to the very way of thinking it reflects; where organization is thought of as a 'thing', a system designed to deliver what its designers choose. This volume questions that way of thinking and takes a perspective in which o…
"Providing a natural successor to the editors' earlier series Complexity and Emergence in Organizations, this series, Complexity as the Experience of Organizing, aims to develop this work further by taking very seriously the experience of organizational practitioners, and showin…