Statistical process control

In order to stay competitive in global markets, industries must monitor and improve processes and services rapidly to satisfy the needs of both existing and potential customers. Traditional X¯ process control procedure, as a major statistical process control tool, has been used …

While continuous improvement initiatives such as benchmarking have a history of utilization for core business objectives, their successful utilization in the built environment industries, such as construction and facilities management is not nearly as well documented or research…