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It is generally agreed that chronic and pervasive unemployment of the youth is one of the most critical challenges that African countries will need to address urgently. This volume brings together an eminent group of international scholars in order to take both a macroeconomic a…
Introduction to Customer Service Management: A Strategic and Operational Perspective /Robert Ebo Hinson, Ogechi Adeola, Terri R. Lituchy, and Abednego Feehi Okoe Amartey --Theme A: Customer Service as Shared Value --Who is A Customer? /Desmond Ayentimi --Defining a Customer-driv…
The quality of growth in Africa
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Type: Book