Explores the work practices of experienced photocopier maintenance technicians working for the Xerox Corporation. Examines the triangular relationship between the technician, the customer and the machine. Highlights the narrative process used by technicians in the diagnosis of m…
The audience for this book includes professional system designers, managers, programmers. THis book is also intended for advanced undergraduate and beginning graduate students studying human factors in computer and information systems. A third audience encompasses industrial a…
"Job and Work Design equips readers with a sound understanding of research, theory, and the practical aspects of job design. This volume critiques the theory and research that provide the foundations of our current understanding of job design, pointing to a need for methodologic…
Monograph on comparison of workers participation, workers self management and workers stock ownership experiments in enterprises in the USA, UK, Spain and Yugoslavia - covers team work, semiautonomous work groups, shopfloor participation, production cooperatives, works councils,…
This book is designed to help those inspired by the message find their Why and bring it to life in both their careers and organizations. Now, along with two colleagues, David Mead and Peter Docker, Simon has created a guide to the most important step any business can take: findi…
Sinek believes fulfillment is a right and not a privilege. Achieving that fulfillment starts with understanding exactly WHY we do what we do. With Mead and Docker, he provides detailed exercises and action steps for the path to long-term success and fulfillment, for both you and…