Techniques de gestion

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"With sales of more than 160,000 copies, Fundamentals of Project Management has helped generations of project managers navigate the ins and outs of every aspect of this complex discipline. Using a simple step-by-step approach, the book is the perfect introduction to project mana…

Fast track route to mastering all aspects of successful communication. Covers the key areas of communication, from knowing your audience to understanding body language, and from building networks of contacts to using stories. Examples and lessons from benchmark businesses, inclu…

We all want to get to yes, but what happens when the other person keeps saying no' How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker' In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven …

"Avoir une bonne idée est à la portée de tous. La mettre en oeuvre est le fait de quelques-uns. La clé de leur réussite? Avant d'agir, ils ont simplement pris le temps de se poser les bonnes questions. Celles qui précèdent la rédaction du business plan. Celles que se posent les …