In an sense contemporary economies are predominantly service economies. Critical social analysis, which has historically developed in relation to manufacturing settings, is beginning to address this central importance of service work. This book discusses some of the different ap…
"Everyday, we are bombarded with advertising images of the smiling service worker. The book is written with the aim of focusing beneath the surface of these fairytale images, to seek out and understand the reality of service workers' experience. Within the sociology of work and …
"Everyday, we are bombarded with advertising images of the smiling service worker. The book is written with the aim of focusing beneath the surface of these fairytale images, to seek out and understand the reality of service workers' experience. Within the sociology of work and …
With a lively and engaging style, Zelda D'Aprano has written a history which will take its place as an important document of Australian culture. Kath, who emerges as a feisty and quietly determined woman, was the major force behind the struggle for equal pay for women.
Cole saw the trade unions as being critical to progress, but to realise their role they needed to change and the issue of trade union structure therefore became fundamental. He considered in this volume that trade union structure was a central problem of the labour movement - he…
Cole saw the trade unions as being critical to progress, but to realise their role they needed to change and the issue of trade union structure therefore became fundamental. He considered in this volume that trade union structure was a central problem of the labour movement -- h…
Cole saw the trade unions as being critical to progress, but to realise their role they needed to change and the issue of trade union structure therefore became fundamental. He considered in this volume that trade union structure was a central problem of the labour movement - he…
