"Bringing together leading experts in the comparative law and consumer law domain, the book discusses the impact of the 2005 Unfair Commercial Practices Directive, or UCPD, and whether the many possible issues identified at its inception have been borne out in practice. The volu…
The financial crisis exposed unsavory results of interactions between low- and moderate-income households and alternative and mainstream financial institutions: overleveraged incomes, high cost for financial services, and lack of access to useful financial products that can cush…
Introduction : EU consumer and contract law at a crossroads? / Adam Cygan -- The regulatory character of European private law / Guido Comparato, Hans-W Micklitz and Yane Svetiev -- The problems associated with the implementation of directives into national legal systems : a few …
Consumer out-of-court redress in the European Union is experiencing a significant transformation; indeed the current changes are the most important that have occurred in the history of the EU. This is due to the recent implementation of the Alternative Dispute Resolution (ADR) D…
In recent years, China has taken a number of effective measures to strengthen the supervision of food quality and safety, but food safety incidents still occur sometimes. The recurrence and intractability of such incidents suggest that, in addition to the imperfect supervision …
Consumer ADR in Europe
by Hodges, Christopher J. S., Benöhr, Iris, Creutzfeldt-Banda, Naomi
Consumer ADR in Europe
by Hodges, Christopher J. S., Benöhr, Iris, Creutzfeldt-Banda, Naomi
"This is the first systematic comparative study into how consumer ADR systems (usually ombudsmen and médiateurs) work, the differing national architectures within which they operate and how they can be improved. It describes ADR schemes in Belgium, France, Germany, Lithuania, th…