De uma forma geral, os sistemas computacionais modernos, sejam eles de apoio e gestão da infraestrutura ou aplicacionais, produzem informação relevante sobre a sua atividade operacional, que é mantida em ficheiros específicos designados por registos ou ficheiros de log Estes fic…
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The thesis introduces a framework for analysing market monitoring and surveillance systems in order to provide a common foundation for researchers and practitioners to specify, design, implement, compare and evaluate such systems. The proposed framework serves as a reference map…
The theme of this thesis is to pave a path to vertically extract business intelligence (BI) from software code to business intelligence base, which is a tank of BI. Business intelligence is the atomic unit to build a piece of program comprehensibility in business logic point of …
Business Intelligence (BI) techniques provide the potential to not only efficiently manage but further analyse and apply the collected information in an effective manner. Benefiting from research both within industry and academia, BI provides functionality for accessing, cleansi…
Direct marketing is becoming a key strategy for organisations to develop and maintain strong customer relationships. This method targets specific customers with personalised advertising and promotional campaigns in order to help organisations increase campaign responses and to g…
Architecture, Engineering, and Construction (AEC) firms are in need to modify their business models to exploit available opportunities by the increasing role of knowledge management and information technology in the global economy. This thesis will propose business models for AE…