Thesiss

There is an urgent need for innovative methods to generate information to evaluate post-conflict reconstruction, especially in the health sector. In order to translate the immediate response into a systematic medium and long term health strategy, baseline estimates of health ser…

This study used two surveys to explore the gap in service quality between recently established hospital accreditation standards and the perceptions of healthcare providers as well as customer groups of a premier nonprofit teaching hospital in Beirut, Lebanon. The SERVQUAL survey…