Thesiss

A successful Customer Relationships Management (CRM) implementation helps organisations to obtain competitive advantages over others by improving customer satisfaction and loyalty, increasing revenue and reducing operating costs. Effective CRM implementation has become more and …

The logic-programming paradigm is a prime example of how the integration of the declarative and the operational aspects of logical systems can be used to provide a unied framework for both specication and programming languages. In essence, programming in logic amounts to giving …