Thesiss

This research demonstrates an integrated overlapping and overbooking outpatient appointment scheduling system to maximize the clinic profit with balanced doctor idle time, patient waiting time, and provider overtime in an outpatient healthcare setting when the impact of patient …

This research proposes a multi-provider appointment overbooking model to minimize the impact of patient no-shows. The objective of this research is to mitigate resource underutilization due to appointment cancellations and no-shows in multi-provider outpatient clinics. Most outp…