Thesiss

Communication between the patient and healthcare professional is pivotal in enabling effective self-care management to occur (Street et al., 2009) which in turn leads to improved health outcomes (Kravitz et al., 1993). However, there is little published data exploring the most e…

Introduction. Healthcare systems in many countries face numerous challenges including the increase in the number of chronic health conditions, the expectations that significant advances in healthcare and technology imposes, and the ever-tightening financial constraints. Chronic …

Considerable recent work has demonstrated the need for hospitals to monitor and measure their patients' perceptions of care, and researchers have recognized that patient satisfaction surveys are a critical indicator to measure in healthcare. This study illuminated the usefulness…